2025

BYLTE

Overview

Independent fashion retailers often struggle with visibility in a market dominated by large e-commerce platforms and social algorithms. Consumers who want to discover unique, local fashion brands lack an intuitive way to find nearby boutiques beyond word of mouth or fragmented social media searches.

As a co-designer on Bylte, I was tasked with designing a map-based application that addresses this discovery gap by connecting fashion-conscious users to small, location-based retailers in a more accessible and intentional way.

What I Did

User Research
User Interface Design
Prototyping

Team Members

Ethan Li
Faith Leung
Rebecca Yeung
Tirsten Lisondra (Me)

Bylte app mockups

People who want unique fashion pieces have a hard time finding small boutiques because most shopping sites and search engines focus on big brands.

Infographic showing 5% found it easy, 57% found it difficult, 38% were neutral or somewhat easy

Looking into our direct competition,
I discovered major shortcomings.

Discovery Gap

Pinterest offers an innovative ‘Shop the Look’ feature, but the curated items often don’t match the products shown in the photos.

Lacks Specificity

Users often get broad results with limited relevance to niche fashion interests, requiring extra effort to find hidden gems.

Visibility Gap

Google Maps tends to prioritize larger chain stores in search results, making it difficult for users to discover small, independent boutiques.

Screenshot of Pinterest 'Shop the Look' showing curated items that don't match. Screenshot of Google Maps results showing big chains overshadowing small boutiques.

I conducted a week-long UXR campaign to determine what they would need from a potential solution.

Bar chart: survey results showing feature preferences from 81 participants

Research Initiative.

As the lead on user and competitor research, I analyzed map-based platforms, identifying pain points and conducting surveys to inform our design decisions.

How might different navigational approaches impact user engagement and satisfaction when looking for specialty fashion?

To start, I decided on 3 key design principles:

1. Inclusive at the Core

Prioritizing small-scale retailers and niche boutiques.

2. Readable by Design

High contrast between text and background for accessibility.

3. Visual Consistency

Consistent layout patterns across pages for intuitive navigation.

To establish consistency across each collaborator,
I created a design system.

Design system for Bylte showing componenets, colors, and fonts

The idea of a customizable, tailored experience really spoke to me using a range of varying colors rather than two main contrasting ones.

The final colors are made to be a muted version of their base colors to be easier on the eyes of the viewers, reducing visual clutter, and overall making the application more user friendly.

Collecting inspiration from mobile wallets.
I created a wallet-like home screen.

Bylte wallet homescreen, vertical view Bylte wallet homescreen, horizontal view

Intuitive and Frictionless

I designed a dynamic, intractable home screen with both vertical and horizontal views.

Staying open minded during the design process allows me to create solutions that truly meet users’ needs rather than clinging to initial concepts.

The wallet concept became redundant once we introduced a bottom navigation bar – I had to let it go.

Bylte A/B testing, variation A Bylte A/B testing, variation B

After the two-week sprint, heres a look at the final product.

picture of a phone on top of a rock with the bylte landing screen on it. 3 phone mockups with different bylte pages on each screen. Another 3 phone mockups with different bylte pages on each screen.

Looking back at the development process, there is always room for improvement.

01.

Research Drives Direction

As the sole UX researcher, I had to use surveys, competitor analysis, and persona development to validate our concept and guide design decisions.

02.

Systems Before Screens

We faced inconsistencies in many ways, which required extra time to fix. I would implement a stricter design system early and ensure ownership for components.

03.

Adapt, Don't Assume

Pivoting early after research led us to a more meaningful solution and reinforced that great design comes from adapting to user needs, not initial assumptions.